In providing our services, we process your personal data. To inform you about how we handle your personal data, we have prepared this privacy statement.

Contact Details of the Data Controller

Your personal data is processed by:

Dorle Lommatzsch – Academy for Open Awareness – Chamber of Commerce (KvK) 17274548
Hoogvensestraat 89, 5017 CB Tilburg
Phone: 06-23016358
Email: dorle@openbewustzijn.nl

Collection of Personal Data

When you use our services, you provide us with your personal data so that we can deliver these services to you. This may occur during a conversation, via our website, through email, by phone, or in other ways. We may also obtain your personal data from third parties in the context of a training program.

Categories of Personal Data Collected

The Academy for Open Awareness (AVOB) processes the following categories of personal data:

• Address details (street name, house number, postal code)
• Email address
• Phone number(s) (mobile and landline)
• IP address
• Data about your activities on our website (anonymously via statistics)
• Internet browser and device type (anonymously via statistics)
• Bank details

Purpose of Data Processing

The AVOB processes these personal data for various purposes, such as:

• Maintaining contact
• Offering personalized or group programs
• Providing efficient and effective services
• Managing the client database
• Conducting administrative actions, such as planning
• Improving service quality
• Reporting and analyzing for accountability to clients and service improvement
• Invoicing
• Collecting payments and initiating collection measures
• Marketing purposes
• Compliance with legal obligations
• Handling disputes
• Offering personalized advertisements and information on the website (see the section on cookies)

Why We Need Your Data

Once you have an agreement with AVOB, we aim to provide you with the best possible service. We use your data for the following purposes:

• To contact you by phone or email when necessary to carry out our services.
• To inform you about changes to our services and products.
• To deliver goods and services to you.
• To fulfill legal obligations, such as data required for tax filings.

Data may also be used for promotional or marketing purposes related to the services provided by AVOB, such as informing you via our newsletter about a new activity. If you do not wish to receive the newsletter, you can unsubscribe by clicking ‘unsubscribe’ at the bottom of the newsletter.

We will only use your data for a purpose other than the original purpose if there is a close relationship between the two purposes.

Disclosure to Third Parties

In the course of our services, personal data may be disclosed to third parties. The services of third parties, such as our Office Manager, IT suppliers, accountant, mailing program, or other engaged parties, may be utilized for the aforementioned purposes. These third parties are only allowed to process your personal data for the specified purposes. Your personal data may also be provided in compliance with a legal obligation or court order.

We do not provide your data for commercial or charitable purposes.

Newsletters

You can sign up for our newsletter via our website. The personal data provided (email address and any additional fields) will only be used to send you our newsletters. These data will never be shared with third parties.

When you receive a newsletter, our mailing program may track when the newsletter is opened and which links are clicked.

Access, Modify, or Delete Your Data

Each newsletter contains a link that allows you to unsubscribe immediately. You will then no longer receive newsletters. Each newsletter also includes a link to modify your data.

Upon unsubscribing, your data may not be permanently deleted. If you wish for your data to be permanently deleted, please request this via dorle@openbewustzijn.nl.

Data Retention Period

Your personal data will not be retained longer than necessary for the purposes stated in this privacy statement. This means that your personal data will be stored as long as necessary to achieve the relevant objectives.

Certain data must be retained longer due to legal retention obligations, such as tax retention obligations.

Data Security

We consider it important that your personal data is secured against loss or unauthorized access. Therefore, we have taken appropriate security measures, such as storing data on a password-protected computer.

Cookies

The AVOB uses functional and analytical cookies and does not use tracking cookies. Our website collects statistical data through Google Analytics. These data cannot be traced back to individual persons. The AVOB uses these data only to adjust the website to the preferences and wishes of users. You can browse our website anonymously.

A cookie is a small text file that is stored in your computer, tablet, or smartphone browser during your first visit to this website. Functional cookies ensure the website functions correctly. Upon your first visit, you were informed and consent was requested for placing cookies. You have given this consent by scrolling or clicking OK.

You can opt out of cookies by adjusting your internet browser settings to no longer store cookies. Additionally, you can delete any previously stored information via your browser settings. For more information, visit: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Your Privacy Rights

You always have the right to access, correct, or delete your personal data known to us. To do so, send a specific request to dorle@openbewustzijn.nl.

If you have a complaint about the processing of your personal data, please let us know. If we cannot resolve it together, you have the right to file a complaint with the data protection authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Changes to the Privacy Statement

This privacy statement may be amended by us. New versions will always be published on the website. We recommend that you consult this statement regularly to stay informed of any changes.

This privacy statement was last updated on December 12, 2022.